How MyTheraSpace works

From choosing a therapist to a completed session: how booking works, how you pay and what to expect — step by step.

1. Choose a therapist

Browse the directory — filter by specialty, city and price. Open the profiles: qualifications, approach, reviews from real clients. Every therapist has verified identity and a manually approved profile.

2. Book a session

Pick a free slot from the therapist's schedule — online or in person — and a payment method from those the therapist accepts. By card the amount is only held and captured after the session takes place; if you pay the therapist directly (cash, Revolut or bank transfer), the platform takes no part in the payment and reminds you of this before you confirm.

3. Have the session

Online sessions open right in your browser over a secure video connection — no installs. You get email reminders beforehand. Sessions are not recorded.

After the session

Both sides get a reminder to confirm the session took place. If you don't answer within the period, it is confirmed automatically when there is evidence.
For card payments the payment finalises automatically and you receive an invoice.
You can leave a review — only clients with a confirmed session can.
Booking the next session takes two clicks.

If something goes wrong

Session didn't happen or there was a problem? Open a dispute from your profile. If you paid by card, a justified dispute gets a full or partial refund. If you paid the therapist directly, the case involves no money — we establish what happened, but the money is settled between you and the therapist. Details in the Terms.